Returns & Exchanges

At Ecolino, we want you to love your sustainable home goods, which is why we offer a 30-day return window for items in their original condition. If your purchase doesn't perfectly fit your space, our team is here to ensure a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original eco-friendly packaging, ensuring all tags are attached and the product is unused.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or ship your exchange item within 5-7 business days.